THE CABINET RESOURCE

FREQUENTLY ASKED QUESTIONS

Below find the most frequently asked questions. 
If you still need help, please send us a message here

CONSTRUCTION FAQ'S

Our cabinet boxes are constructed using solid Birch hardwoods and furniture grade plywood. There is no particleboard contained in our cabinetry box. Our plywood is also CARB2 compliant for standard US restrictions formaldehyde emissions. Painted doors will utilize high-quality HDF for longer life and reduce the cracking that normally happens with hardwood joints over time.

All stained finished doors, drawer fronts and frames are constructed from 3/4" solid Birch hardwood. The styles that feature solid wood center panels are Charleston Saddle and Shaker Espresso. York Chocolate and Sonoma Mocha contain a veneered HDF center panel. Our painted styles feature an all HDF door: Shaker White, Shaker Grey, Shaker Dove, Shaker Antique White, Sonoma White, Charleston Antique White, and York Antique White. (*Spec's subject to change without notice).

Our cabinetry features 4-sided drawer boxes constructed from 5/8" thick solid hardwood featuring dovetail joints and a fully captured, 3/8" thick plywood -door.

Our cabinetry comes standard with UV coated natural interiors. Glass door “GD” cabinets have interiors that are painted or stained to match the exterior.

Yes, all Cabinet Resource products are 100% in compliance with CARB Phase 1 & CARB Phase 2 defined guidelines of composite wood products.

Our "all-plywood" construction ensures the strength required to support granite, concrete or any other countertop material that you may select. No additional cabinet reinforcement is required.

A soft close door feature is standard on all cabinet styles.

Our drawers have a weight capacity of 70 lbs.

PAYMENT FAQ'S

We accept all major credit cards (Visa, American Express, MasterCard and Discover) and Paypal.

You can view the progress of your orders by logging onto your account and selecting the “My Account” page. The order status will be displayed as well as tracking info for all fulfilled orders.

We currently do not offer credit terms to our customers. All orders must be paid in full prior to shipping.

We do accept returns in certain circumstances. Please see the “Returns and Replacements” section of our Terms & Conditions page for details.

SHIPPING FAQ'S

Most orders will be shipped on a pallet via LTL (Less Than Truck Load) carrier. Orders less than 50 lbs may ship via UPS.

All standard orders are processed and shipped out of our facility within 3 business days. Transit time to your location can vary from 1-6 business days depending on your location. Backorders and modification orders are exempt from normal lead times.

Please notate any damages with the freight company when accepting the delivery and take photos of the damaged items. Submit a claim online with the photos of the damages or send them immediately to support@thecabinetresource.com. The Cabinet Resource will review and replace damaged pieces in a timely manner.

Have more questions? Send us your questions here.